Cancellation & Refund Policy

At Riyadiamond, we value customer satisfaction and strive to ensure a smooth shopping experience. Please read our cancellation and refund policies below.

Order Cancellation

You can cancel your order within 24 hours of placing it. After this period, cancellations may not be possible if the order has already been processed.

Refund Policy

If you are not satisfied with your purchase, you may request a refund within 14 days of receiving the product, subject to the conditions outlined below.

Eligibility for Refund

To be eligible for a refund, the item must be unused, in its original packaging, and accompanied by the purchase receipt.

Refund Process

Refunds will be processed within 7-10 business days after the returned product is inspected. The amount will be credited to your original payment method.

Non-Refundable Items

Customized jewelry, engraved items, and gift cards are non-refundable unless they are defective or damaged upon arrival.

Contact Us

If you have any questions or need assistance with cancellations or refunds, please contact us at riyadiamond2020@gmail.com.